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Shipping & Returns & Refund

Shipping & Delivery Policy (India)

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms:

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

FOR INDIAN MARKET(RETAILS)

Same Day     Next Day     Standard

₹ 250                   ₹ 120             ₹ 45

NOTE: BULK ORDER WILL BE AS PER PRODUCTS PACKETS WEIGHT

All times and dates given for delivery of the products are given in good faith but are estimates only.

For India consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 2 to 5 days after the day we accept your order. For more information please refer to our Terms.

Free shipping is not valid on national orders.

For information about customs process:

Email support@kisanbazar.store

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

Not all shipping methods are available for certain items.

To ensure same-day delivery, order must be placed by 2pm IST.

Shipments to APO/FPO address require additional processing time after delivery to the military post office.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For India consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:https://www.kisanbazar.store/shipping-returns

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: support@kisanbazar.store

Shipping & Delivery Policy(International)

 

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.kisanbazar.store/terms-conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

FOR UNITED STATE OF AMERICA(RETAILS)

    Next Day       Standard

       $ 155               $ 75

FOR REST OF THE WORLD(RETAILS)

   Next Day       Standard

       $175                $ 95

NOTE: BULK ORDER WILL BE AS PER PRODUCTS PACKETS WEIGHT

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU, UK and USA consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 7 to 14 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

United State of America

United Arab Emirates

Germany

European Union

Free shipping is not valid on international orders.

For information about customs process:

Email: support@kisanbazar.store 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

Not all shipping methods are available for certain items.

To ensure same-day delivery, order must be placed by 2pm ESt.

Shipments to APO/FPO address require additional processing time after delivery to the military post office.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.kisanbazar.store/shipping-returns

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: support@kisanbazar.store

Return & Exchange Policy

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at return@kisanbazar.store to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Kisan Bazar (DMPR & Kisan Bazar Dot Com Private Limited)

Attn: Returns

RMA #

SF 49, Omaxe Celebration Mall, Subhash Chowk, Sector 48, Gurgaon, Haryana 122018

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

NOTE: NO EXCHANGE IN FOOD OR AGRI PRODUCTS

REFUND

Refund Policy

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven(7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note 

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: return@kisanbazar.store

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